Maintenance Requests

Please review the Frequently Asked Questions before calling for a maintenance request. Many issues and questions can be resolved there.

Water and Sewer Issues
For water and sewer-related maintenance issues and emergencies, please call (972) 721-2411. Water Utilities personnel can assist you with the following:
  • Sewer backup (please call immediately)
  • Report suspected sewer overflow
  • Low water pressure
  • No water service (provided it is not related to a disconnection due to non-payment)
  • Discolored water